Membership Cancellation


1. If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.

2. If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request. If you’re sure you’d like to cancel, just complete and submit the form below. This will serve as your 15-day written cancellation notice as required by your membership agreement. Your membership will be canceled before the next billing cycle IF you submitted your cancellation form before the 15th of the month. Note that if you are submitting your cancellation form after the 15th of the month then next month's payment will be processed as scheduled. All payments are non-refundable. If you do not plan on using your membership you can opt out of the paying your next month's membership by paying an early termination fee of $50 if you are on a month-to-month plan, see below for cancellation of memberships with a commitment period.

3. Cancellation of memberships prior to the expiration of any specified commitment period requires an early termination fee of the difference between the membership you were on and the membership you should have been on as outlined in your membership agreement.